Stay Alert For Text Message Fraud Attempts
This text message reported by several Cinfed members is another example of scammers attempting to steal your money and identity.
Do not click on links in unexpected messages, especially if they try to create a false sense of urgency.
Use the resources below to learn more about how to protect your identity and prevent fraud.
Fraud Prevention: What You Need to Know
Cinfed's Fraud Prevention Fundamentals
- Cinfed will never contact you to ask for personal information such as an account number, PIN, or social security number, so do not share it unless YOU initiate the communication.
- Do not click on links in unexpected messages (texts, emails, and social media messages) that ask for personal information or account confirmation, especially if they try to create a false sense of urgency.
- Beware of social media “friends” whom you have never met and have no other connection to you – yet ask for money or personal information. Do not be lured by “easy money” schemes that involve sending or receiving money or packages. If it seems too good to be true, it is!
- Set up alerts for your accounts so you will be notified of any transactions. By knowing immediately about potentially fraudulent charges, you can take preventive steps if necessary. Also, during your next in-branch visit, add a Security Keyword to your account for another layer of protection. Your keyword could be a combination of numbers and/or words that only you would know.
- Use Cinfed’s resources to check on the status of your account: the Cinfed Mobile App or online with Cinfed Digital Banking. If you have any questions about a message you received from Cinfed, call our Contact Center (513-333-3800) or your nearest branch location. If you question it, always check with us first.
Keep Your Cinfed Account Safe
Members can establish a more secure login to their account through Google Authenticator* or your preferred authenticator app.
Cinfed recommends adding two-factor authentication to keep your money — and your identity — protected.
For questions about access to your account, contact Cinfed’s eServices department at 513-333-6349 or eservices@cinfed.com.
How To Prevent Fraud & Identity Theft
Scammers are continuing to find new ways to obtain your personal information. Review the following articles to help better recognize scam attempts.
Holiday Charity Scams: Five Red Flags
Scammers are taking advantage of those giving back by creating fake causes and charities to steal your money. Be confident you know where your donation is going. Here are red flags to watch for.
How To Protect Your Identity From Hackers
There are many factors when it comes to keeping your identity secure. Consider these tips to strengthen your passwords and reduce the risk of becoming hacked.
Romance Scams: Love Is (NOT) In The Air
Thousands of people use online dating sites and social media to find love. Look for these warning signs to help catch a scammer from stealing your heart... and your money.
Fraud Prevention In The News
Nearly everyone should be aware of fraud and Identity theft. Here are three helpful links from national media coverage of the issue.
Federal Trade Commission
Fraud is relevant at any age. View the common scams targeting older adults and their red flags.
*Google Authenticator is a trademark of Google LLC